Accessibility Statement

Accessibility statement for townsfund.org.uk

How accessible this website is

We are aware some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text

  • most older PDF documents are not fully accessible to screen reader software

  • live video streams do not have captions

  • you cannot skip to the main content when using a screen reader

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact your Town Coordinator who will feed this back to the Towns Fund Delivery Partner.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Please contact your CLGU Area Lead to speak to us in person.

Technical information about this website’s accessibility

The Towns Fund Delivery Partner is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances and exemptions are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Navigation and accessing information

Our site is built and hosted through third party software and ‘skinned’ to look like our website.

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

It’s not possible for users to change text size without some of the content overlapping.

Content that is not within the scope of the accessibility regulations:

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix [example of non-essential document].

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

The Towns Fund Delivery Partner will review the accessibility of this site on a monthly basis and undertake user research to understand what specific accessibility requirements are required as the programme progresses.

Preparation of this accessibility statement

This statement was prepared on 15th June 2020. It was last reviewed on 22nd February 2022.

This website was last tested on 7th July 2020. The test was carried out by the Towns Fund Delivery Partner.