Privacy Policy
The Privacy Policy for www.townsfund.org.uk was created by the Towns Fund Delivery Partner (TFDP). The TFDP contract ended with the Department. on 29 July 2022 however the policy below is still applicable.
1. Purpose of the policy
1.1. This policy sets out how we will collect, process, store and use the information we hold about you.
1.2. We take seriously the protection of your privacy and confidentiality and we understand that you are entitled to know that your personal data will not be used for any unintended purpose and will not accidentally fall into the hands of a third party.
1.3. We undertake to preserve the confidentiality of all information you provide to us.
1.4. Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
1.5. The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. This information can be found at www.knowyourprivacyrights.org
1.6. Except as set out below, we do not share, or sell, or disclose to a third party, any information personal information we collect.
2. The basis on which we process information about you
2.1. The law requires us to determine under which the defined bases we process different categories of your personal information, and to notify you of the basis for each category.
2.2. If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.
2.3. If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
3. Information we process with your consent
3.1. Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.
3.2. Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.
3.3. Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.
3.4. Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.
3.5. If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful. This may include partners on our programmes.
3.6. We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
3.7. You may withdraw your consent at any time by instructing us [email protected] However, if you do so, we may not be able to provide you with our services further.
4. Information we process because we have a legal obligation
4.1. We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.
4.2. For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
5. Information provided on the understanding that it will be shared with a third party
5.1. Our website allows you to post information with a view to that information being read, copied, downloaded, or used by other people. Examples include:
5.1.1. Requesting access to a service from us where we use third party agencies to provide specialist advice or support
6. Use of information we collect through automated systems when you visit our website
6.1. Cookies
6.1.1. Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
6.1.2. Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
6.1.3. Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
6.1.4. Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.
6.1.5. When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.
6.1.6. If you choose not to use cookies or you prevent their use through your browser settings, you may not be able to use all the functionality of our website.
6.1.7. We use cookies to track how you use our website
6.2. Personal identifiers from your browsing activity
6.2.1. Requests by your web browser to our servers for web pages and other content on our website are recorded.
6.2.2. We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.
6.2.3. We use this information in aggregate to assess the popularity of the web pages on our website and how we perform in providing content to you.
6.2.4. If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed into our website.
7. Access to your own information
7.1. Access to your personal information
7.1.1. You may obtain a copy of any information we hold about you by sending us a request at [email protected]
7.1.2. After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.
7.2. Removal of your information
7.2.1. If you wish us to remove personally identifiable information from our systems, you may contact us at [email protected]
7.2.2. This may limit the service we can provide to you.
7.2.3. You can unsubscribe from any mailing lists using the unsubscribe link on the communications.
7.3. Verification of your information
7.3.1. When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
8. Encryption of data sent between us
8.1. We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
9. Complaints
9.1. If you are not happy with our privacy policy or if have any complaint, then you should tell us by email. Our address is [email protected]
10. Retention period for personal data
10.1. Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us to provide you with the services you have requested.
11. Review of this privacy policy
11.1. We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.
11.2. If you have any question regarding our privacy policy, please contact us. Our address is [email protected]
Townsfund.org.uk - Privacy Policy - Reviewed 22/02/2022